Prior to founding The Makery, I was the the Vice President of User Experience and Design for Shutterstock in New York City. Previously, I worked as a design leader for Expedia and CaringBridge.
As a seasoned UX Executive with an MBA, I am a unique hybrid that fuses user experience design with strategic business analysis, passionate about radically accelerating businesses. From Expedia, Shutterstock to skyrocketing startups, I have delivered awarding winning work (Weeeby Award, UX Magazine) with billions in revenue, reaching over 140 countries and 36 languages and for millions of customers.
I earned a Masters of Business Administration from the Opus School of Business and a Bachelors of Arts from Gettysburg College. I've served on several boards including the AIGA, Lead Project and the Grand Avenue Business Association.
Vice President, User Experience & Design, Shutterstock
2016 - 2018
As the Vice President of Product Design & User Experience, McLean led a 25-person Product Design Organization that shaped overall company design and innovation strategy for Shutterstock digital experiences. This included new feature development, UI/UX innovations, ecommerce strategy, internationalization and translation services, and design and front-end architecture. To get a sense of the scale, Shutterstock is publicly traded company in NYC with revenues of nearly $500 million, and over 75 million monthly visitors.
Products & Experiences designed include: Shutterstock ReactJS Design System; Shutterstock Editor; Shutterstock Footage; Shutterstock Image ecommerce Optimizations; Shutterstock AI Labs Tool; Localization strategy and technical implementation to 22 languages.
User Experience Lead, Expedia, Inc.
2014 - 2016
As Expedia, McLean was the Lead designer and manager of teams who directed the delivery, quality, and success of the user experience for the Flights, Packages, and Things to Do products. This encompassed the entire lifecycle, including optimization and innovation with new features, for our 100 million+ user base across 120 countries, accounting for billions of searches and tens of millions of transactions.
Products designed and launched included: Expedia Flights responsive; Expedia Flights roundtrip view; Expedia - Delta branded fares pilot program; Expedia - American Airlines paid seats pilot program; Expedia Flights Insight program; Expedia Flights supplier tool proof of concept; Expedia Things to Do supplier tool; Expedia Things to Do shopping integration and optimization; Expedia Ground Transportation stand alone path; Transactional email re-architecture; 300+ multi-variate tests.
Senior User Experience Designer, CaringBridge
2013 - 2014
As a Senior UX designer at CaringBridge, McLean worked on the new UI implementation, as well as feature development with online donations, mobile UX experiences and a partnership with Hallmark.
Products designed and released: Updated "look and feel" with new UI for platform; Hallmark "Careposts," and new UX for online donations experience.
User Experience Designer, NovuHealth
2011 - 2013
At Nouv, McLean was an early stage employee, leading user experience and content strategy to launch and scale a successful health engagement platform.
Senior Information Coordinator, Target
2010 - 2011
At Target, McLean’s responsibilities included content and experience architecture for internal communication platforms, while analyzing customer-to-Target feedback. I was also the recipient of "Top Dog Award" (High Performer) for leadership in a financial services rebranding initiative.
MBA St. Thomas University; BA Gettysburg College; International study at Rhodes University. All with honors.
Board, AIGA Minnesota; Board Lead Project, Board Grand Avenue Chamber of Commerce, Board District 16 Council; Youth Hockey Coach.
Financial Modeling, SEO/SEM Analysis, A/B testing, Experience Mapping; User Flows, UI Design, Design Sprints, Wire framing, Human Centered Design; HTML/CSS/JS Rapid Prototypes.
Contemporary fiction; Civil war history; CorePower Yoga; International travel; Conference speaking and panels; Foosball.